With so many technology options, it is easy to grow customer retention and provide an excellent client experience within your bar or restaurant. With the infinite number of tools, apps, and devices that are specifically geared toward improving the dining experience, many hospitality business owners are turning to tech to increase sales. Here are a few helpful ways that you can implement technology in order to expand your growing business.
Take Advantage of Facebook Ordering
Facebook can do more than maintain friendly connections. This exciting service offers an easy way for restaurant goers to quickly order meals from their own computer or smartphone. According to Technomic, 59% of Millennials look up restaurant menus online on a regular basis. Make your mealtime establishment user-friendly with convenient ways to order food and drinks.
Using Digital Menus
Printing paper menus can sometimes be a large investment for any restaurant. As menu items consistently change, it can be expensive to keep up. Many establishments offer many different menus, including lunch, dinner, and cocktail selections, and maintaining so many bulky paper items can be exhausting. Luckily, there is a cost effective and fun solution to standard paper menus. Digital menus are easy to use and update frequently, allowing guests to experience full-color photos of your food on a branded backdrop. With so many mouth-watering options right in front of them, digital menus may also increase sales by tempting guests to order more.
Provide Enjoyable Games for Your Guests
Games are fun at any age, and your clients will love having this option available at their fingertips. As your guests get hooked playing some of their favorite classic games or trivia, they will be encouraged to stay a little longer and order another drink in order to wrap up their current standing. According to Buzztime Business, a leading bar trivia and restaurant entertainment provider, games and events provided right at their table, can help bolster sales and keep customers engaged. For the guests that know everything, Trivia LIVE provides them with an opportunity to show off to their friends. OpinioNation LIVE allures patrons who are seeking a popularity contest. For the gamblers in your restaurant who love card games, Hold‘em LIVE can convert TV screens into poker tables and keep guests in their seats. Providing a fun, interactive gaming experience can turn any bar into a fun place for guests to meet and spend time.
Create Your Own Mobile App
Take advantage of the booming app business by designing your own restaurant app. These apps are an excellent way to provide loyalty programs, ease online ordering, and encourage reservations with the touch of a button.
Order and Pay With a Tablet
Save your servers time by offering tablets to take customer’s orders. These handy gadgets can also allow customers to pay via app, making it even easier for your guests to expedite their payment process.
Implement Paging Systems
Rather than storing and charging bulky pagers, switch to a convenient paging service to let guests know that their table is ready. Many services can notify customers via text when their table is ready, saving you the trouble of locating pagers.
Offer Online Coupons
If you use promotional coupons, make the switch from paper to digital. Customers are far less likely to forget their coupons at home, and it is a far more environmentally friendly way to offer great deals.
With so many excellent and user-friendly options to take advantage of, it is easy to use technology to help expand your growing business.